Sales efficiency vs effectiveness?

2 minutes read With the development of high-end CRM software bringing out plenty of data about the sales process, we can measure the efficiency of our sales process more than ever. Number of leads with their origin, number of qualified leads, opportunities, projects, quotes, deals, lost deals, etc., with all the conversion rates. This levelContinue reading “Sales efficiency vs effectiveness?”

The only way to make your customers feel valued

2 minutes read Recently I have seen an article by Forbes titled “11 simple ways to make customers feel valued.” Some of those 11 ways include the acts such as genuinely thanking your customer, telling the truth, showing that you are acting on their feedback, etc. Of course, some of the advice in the articleContinue reading “The only way to make your customers feel valued”